Accelerating the journey from data to customer experience insights for bottom-line business performance improvements
Every business from big box retailers to insurance companies to movie studios is looking to analytics for strategic solutions. It’s a fact, customer intelligence improves customer engagement and marketing performance. The issue is… skill demand outweighs supply.
Does this mean you give up? In the game of business, that’s never an option. Today, customer-focused businesses are outpacing the marketplace and smart businesses everywhere are up-skilling not only their career analysts but also empowering business line managers to use customer intelligence to guide decisions.
If this sounds like something you’re looking to do….this event is for you. Introducing Customer Intelligence in Action….
At last, an event that takes the guess work out of achieving your business outcomes…
Customer lifetime value ● Customer experience optimization ● Customer loyalty ● Customer acquisition ● Customer retention
…by linking insights with a financially accountable view of your customer.
DISCOVER…customer experience insights
an untapped wealth of knowledge about what your customers really want
ACT…to improve short and long-term bottom line
Improve operational performance lean in to what customers want and eliminating waste
Spark new moments of truth through marketing performance enhancements
What separates this event from all others?
- It has the end-goal in mind – with a laser-focus on business outcomes
- It unites the right mix of business leaders, customer strategists and analytics professionals under one roof to share their stories of success
- The content always links insights to financial results
- The content is skills-based, so you can go back to the office with the wherewithal to take action